Waterworld Leisure Centre, Thetford

Code of Conduct

Code of Conduct for Swimmers

General Behaviour

1.   Treat all members of and persons associated with the ASA with due dignity and respect.

2.   Treat everyone equally and never discriminate against another person associated with the ASA on any grounds including that of age, sexual orientation, ethnic origin or nationality.

3.   The use of inappropriate or abusive language, harassment, or physical violence will not be tolerated and could result in action being taken through the club disciplinary and safeguarding  policy.

4.   Display a high standard of behaviour at all times. Report any poor behaviour by others to an appropriate club officer.

5.   Recognise and celebrate the good performance and success of fellow club and team mates.

6.   Any misbehaviour, misconduct or breaches of club rules during training sessions, in the changing rooms, at a gala, whilst travelling or at any other club function or meeting will be dealt with as appropriate by the coach or committee.

7.   No photography of any kind is permitted within the changing rooms.  This includes photographs on mobile phones and ‘selfies’.

8.   Photography on poolside is only permitted with special permission from the club and a signature will be required within the photography record book.

9.    There is to be NO sharing of cubicles and the communal  changing rooms located at the back of the Thetford changing village are not to be used.

Swimming training

1.  Treat your coaching team and fellow swimmers with respect.

2.  Arrive in good time on poolside before the training session. If you arrive late report to your coach and sign in before entering the pool.

3.  Ensure you have all equipment needed with you. i.e hats, goggles etc.

4.  If you need to leave the pool for any reason during training inform a member of the coaching team before doing so.

5.  Listen to what your coaching team are telling you at all times and obey instructions given.

6.  Always swim to the wall as you do in a race, and practice turns as instructed.

7.  Do not stop and stand in the lane, or obstruct others from completing their training.

8.  Do not pull on the ropes as this may injure yourself and other swimmers.


1. At competitions whether they be open meets, national events or club galas always behave in a manner that shows respect to both your club coach, officers and team mates and the members of all competing clubs.

2. You must wear appropriate swimwear, T shirts and hats as laid down by the club.

3. Report to your club coach and / or Team manager on arrival on poolside.

4. Warm-up before the event as directed by the coach and ensure you fully prepare yourself for the race.

5. Be part of the team. Stay with the team on poolside. If you have to leave poolside for any reason inform the team manager or coach before doing so.

6. After your race report to your coach for feedback.

7. Support your team mates. Everyone likes to be supported and they will be supporting you.

8. Swim down after the race if advised by your coach. Your behaviour in the swim down facility must be appropriate and respectful to other users at all times.

9. Never leave an event until either the gala is complete or you have the explicit agreement of the club coach or team manager.

code of conduct swimmers v2(1) April16 downloadable version


Code of conduct for Parents/Guardians/Carers 

Parents are expected to:

1.    Complete and return a medical information form as requested by the club and detail any
health conditions / concerns relevant to your child on the consent form. Any changes in the
state of your child’s health should be reported to the coach prior to the session. Ensure the
club has up to date contact details for you and any alternative person.

2.    Deliver and collect your child punctually to and from sessions. If the club change your child’s lane and changing times, please remember this is to provide appropriate levels of training and enable your child to progress and should be facilitated and encouraged at all times.

3.    Ensure your child has all equipment needed for training/events i.e. hats goggles etc

4.    Inform the coach before a session if your child is to be collected early from training.

5.    Encourage your child to obey rules and teach them they can only do their best.

6.    Behave responsibly as a spectator at training / galas and treat swimmers, coaches,
committee members and parents of yours and other clubs with due respect meeting the ASA commitment to equality.

7.    Ensure you do not use inappropriate language within the club environment.

8.    Show appreciation and support your child and all the team members.

9.    Ensure your child’s needs are met in terms of nutritional needs and listen to any advice given from the coaching team.

10. Support the coaching team and committee appropriately and raise any concerns you have
in an appropriate manner. Details of the club Welfare Officer can be found on Thetford Dolphins website.

Most of all help your child enjoy the sport and achieve to the best of their ability.


1. No photography of any kind is permitted within the changing rooms.  This includes photographs on mobile phones and ‘selfies’.

2.   Photography on poolside is only permitted with special permission from the club and a signature will be required within the photography record book.
The club will undertake to:
1. Inform you at once if your child is ill and ensure their wellbeing until you are able to collect him / her.

2. Ensure good child safeguarding guidelines are followed at all times to keep your child safe.

3. Ensure all activities are properly supervised / taught / coached and consent is obtained for any activity outside of that previously agreed.

The parent has a right to:
1. Make a complaint to the club if they feel the club or a member of the club is not acting appropriate to ASA / club rules and regulations. Details of how to do this can be obtained from the Welfare Officer.

2. Make a complaint on behalf of their child to the ASA office of Judicial Administration.

parents code of conduct v2(1) April16 downloadable version

Last updated 8th April 2016